WINDOWS USERS:

Determine what video card you have:


• If you have Windows XP, right click you desktop and choose "properties" from the menu.


• Select the "settings" tab


• Click the "advanced" button on the lower right


• Select the "adapter tab"


• This will then display what type of video card you have. For example, "NVDIA GeForce 6800GT, make a note of this.
  Here are links to the most common video card companies:
  http://www.nvidia.com/
  http://www.ati.com/
  http://www.intel.com/
  (these links will only take you to the front page of their sites)


• From here you'll need to navigate to a support or downloads link. You will need to select the correct driver(s) for your card, and download them to your machine. It may take several minutes, the files can be large.

Installing


• Double click the file that you downloaded and follow the instructions. You will probably have to restart your PC. Your video cards should now be up to date.

• Simply make sure your software updates are all current.

WINDOWS USERS:

• Go to Start--> Run, then type in the run box: javaws -uninstall. This will remove PoxNora from your system
• Now simply return the PoxNora website and redownload the client.

MAC USERS:

• Goto Finder-->Applications-->Utility-->Terminal. Once you are in the terminal, you type javaws -uninstall and hit enter. This will remove poxnora from your system. For the downloadable client you will need to manually move the application to the trash to uninstall it.
• Now simply return the PoxNora website and redownload the client.

We've noticed that if you are not running the most up to date Jave Runtime Environment (1.5.07), there can be some crashing issues. This has to do with how some older versions of the Java Runtime Environment handle memory.

To upgrade, click here and select the Windows installation and follow the steps indicated by the installer program.

There is an issue that if you run Pox Nora at a resolution of less than 1024x768, the game will not display correctly. Please increase your resolution to at least 1024x768 when attempting to play.

You can do this in Windows by right clicking on an open area of the desktop and then selecting Properties, and going to the Display tab and increasing the resolution there.

In Mac OS X, resolution can be changed in the Displays panel in the System Properties.

If you are not seeing any of the graphics being drawn after launching Pox Nora on Windows, it's likely that your Java OpenGL (JOGL) is either out of date or somehow damaged. To repair it, follow the steps outlined below:

• Click the Start Button


• Click Run


• Type in "javaws" and press return. This will load the Java Webstart Application Cache viewer.


• Click on the JOGL libraries in the list of applications


• Click on "Remove Selected Library"


• Close the Java Webstart Application Cache Viewer window.


• After this is finished, click on the Play Now button and launch Pox Nora again. It will then reload JOGL onto your system.

If that fails to work, you can also run the game in Software Acceleration mode. To select this, click on Preferences under Account on the left hand side of the website. Then click on the Software Acceleration option and click on Submit to save the settings. Please note that Software Acceleration runs at a lower frame rate and does not include all the graphical features that OpenGL does, and we recommend running in OpenGL if possible.